PrivacyPolicy

This Privacy Policy explains the policies and procedures followed by Arbah regarding the collection, use, and disclosure of your information when you use our website or any related services. It also explains your privacy rights and how your personal data is protected under applicable laws.

We use your Personal Data to provide, develop, and improve our services and your experience on the website. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words and terms used in this Privacy Policy shall have the meanings defined below. These meanings shall remain the same whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access certain services or features of the website.
• Affiliate: Any entity that controls, is controlled by, or is under common control with the Company.
• Company: Refers to Arbah, also referred to in this Privacy Policy as “the Company,” “we,” “us,” or “our.”
• Country: Refers to the Kingdom of Saudi Arabia.
• Device: Any device that can access the website or service, such as a computer, mobile phone, or tablet.
• Personal Data: Any information relating to an identified individual or an individual who can be identified directly or indirectly.
• Service: Refers to the Arbah website and the digital services and features provided through it.
• Service Provider: Any natural or legal person who processes data on behalf of the Company or assists with operating the website, providing services, or analyzing how the website is used.
• Usage Data: Data collected automatically when using the website or generated through the technical infrastructure of the Service, such as the duration of a page visit.
• You or User: The individual accessing or using the website, or the company or legal entity on whose behalf that individual is using the website.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our services, we may ask you to provide certain personal information that can be used to contact or identify you.

This information may include, but is not limited to:

• Email address.
• First name and last name.
• Telephone number.
• Address, city, region, or postal code.
• Company or organization name.
• Information submitted through contact forms.
• Usage Data.

Usage Data

Usage Data is collected automatically when you access the website or use the Service.

Usage Data may include your Device’s Internet Protocol address, browser type and version, the pages of the website you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic and performance information.

When you access the website through a mobile device, we may automatically collect certain information, including the type of mobile device used, device identifiers, Internet Protocol address, operating system, mobile browser type, and other technical or diagnostic information.

We may also collect information that your browser automatically sends whenever you visit the website or use the Service through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service: Including monitoring the use of the website, improving its performance, and resolving technical issues.
• To manage your Account: To manage your registration as a user and allow you to access features or services available to registered users.
• To perform agreements: To complete and perform purchases of products or services requested by you, or any other agreement entered into through the website.
• To contact you: Through email, telephone calls, text messages, or other appropriate electronic communication methods regarding updates, services, products, or security procedures.
• To provide news and offers: To send information about services, offers, and events that may be similar to services you previously requested or asked about, unless you choose not to receive such communications.
• To manage your requests: To receive, review, respond to, and follow up on your enquiries, requests, and complaints.
• For business transactions: To evaluate or conduct a merger, restructuring, sale of assets, financing, or transfer of all or part of the Company’s business.
• For other purposes: Such as data analysis, identifying usage trends, measuring the effectiveness of marketing campaigns, developing products and services, and improving the user experience.

Sharing Your Personal Information

We may share your Personal Data in the following circumstances:

• With Service Providers: To help us operate the website, analyze the use of the Service, provide technical support, or communicate with users.
• For business transactions: Your information may be shared or transferred in connection with a merger, financing, asset sale, or acquisition of all or part of the Company’s business.
• With Affiliates: We may share your information with our Affiliates, provided that they comply with this Privacy Policy.
• With business partners: We may share certain information with our business partners to provide specific products, services, or offers.
• With other users: If you publish personal information or interact in public areas of the website, that information may become visible to others and may be distributed outside the website.
• With your consent: We may disclose your Personal Data for any other purpose after obtaining your consent.

Retention of Your Personal Data

The Company retains your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

We may retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, terms, and policies.

We may also retain Usage Data for internal analysis for an appropriate period. Usage Data is generally retained for a shorter period unless it is required to improve the security or functionality of the website or we are legally required to retain it for a longer period.

When the information is no longer required, it will be deleted, destroyed, or anonymized using appropriate methods.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s offices or in locations where the parties involved in processing the information operate.

This may involve transferring information to servers or devices located outside your city, region, or country, where data protection laws may differ from those applicable in your place of residence.

By submitting your information after reviewing this Privacy Policy, you acknowledge and agree that your data may be processed and transferred where necessary, in accordance with applicable laws and regulations.

The Company will take reasonable measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

Your Personal Data will not be transferred to another organization or country unless appropriate safeguards and controls are in place to protect your personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction.

Where required by law, we will attempt to notify you before your Personal Data is transferred or becomes subject to a different Privacy Policy.

Legal Authorities

The Company may be required to disclose your Personal Data where required by law or in response to a valid legal request from a court, government authority, or other competent body.

Other Legal Requirements

The Company may disclose your Personal Data where it believes in good faith that such action is necessary to:

• Comply with a legal or regulatory obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing related to the Service.
• Protect the personal safety of website users or members of the public.
• Protect against legal liability.
• Prevent fraud or unlawful use of the website.
• Address security incidents or threats.

Security of Your Personal Data

The security of your Personal Data is important to us.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

We aim to use appropriate technical and organizational measures to protect your Personal Data against unauthorized access, use, alteration, disclosure, or destruction.

Despite these measures, we cannot guarantee the absolute security of all information transmitted or stored electronically.

Children’s Privacy

Our services are not directed to children below the minimum legal age, and we do not knowingly collect Personal Data from children without parental or guardian consent where such consent is required.

If you are a parent or guardian and become aware that a child has provided us with Personal Data without proper authorization, please contact us.

If we become aware that we have collected Personal Data from a child without the required consent, we will take appropriate steps to remove that information from our systems.

Where consent is the legal basis for processing and parental approval is required by law, we may request the consent of a parent or guardian before collecting or using a child’s information.

Links to Other Websites

The website may contain links to other websites that are not operated or managed by us.

When you click on a third-party link, you will be directed to that party’s website.

We recommend reviewing the Privacy Policy of every website you visit before providing any Personal Data.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The revised or updated policy will be published on this page, and the “Last Updated” date at the top of the page will be amended accordingly.

Where appropriate or required by law, we may also notify you of significant changes through email or a prominent notice on the website before the changes become effective.

We recommend reviewing this Privacy Policy periodically to remain informed about any updates.

Changes to this Privacy Policy become effective on the date they are published on this page, unless another effective date is specified.

Contact Us

If you have any questions or enquiries regarding this Privacy Policy, you may contact us.